Welcome to Freeded, the global freelancing platform where employers and
freelancers connect for project success! Whether you’re an employer looking for
skilled professionals or a freelancer seeking new opportunities, Freeded makes it
easy to find and hire talent from around the world. Here’s how you can get
started:

For Employers:

Freeded offers two convenient ways for employers to hire freelancers:

1. Hire a Freelancer with Predefined Services

 Browse Services: Search our extensive marketplace to find freelancers
offering a wide range of predefined services. Whether you need graphic
design, software development, or any other skill, we have hundreds of
professionals ready to help.

 Select a Service: Choose a service package that meets your specific needs
and budget. Each listing provides a detailed description of what’s included,
the cost, and the delivery timeline.

 Hire with Confidence: Once you’ve found a service that suits you, click ‘Hire
Now’ and follow the steps to complete your purchase. The freelancer will
begin work right away, delivering high-quality results within the agreedupon timeframe.

2. Post a Project and Receive Bids

 Post Your Project: If you have a unique project and need customized
proposals, post your project on Freeded. Include a detailed description, set
your budget, and outline any specific requirements.

 Review Bids: Freelancers will submit bids for your project, giving you a
range of proposals to review. Compare them based on price, expertise, and
feedback from previous clients.

 Choose the Best Fit: Select the freelancer who best aligns with your
project’s needs. Communicate directly with them to finalize the details and
kick start the work.

For Freelancers – Offer Your Services:

1. Create a Service Listing: Clearly outline the services you provide, including
your pricing and delivery times. Highlight your skills and experience to
attract potential clients and make your listing stand out.

2. Showcase Your Portfolio: Upload your best projects and a comprehensive
portfolio to demonstrate your capabilities and past work.

3. Bid on Projects: Explore available projects and submit tailored bids that
match your expertise. Customize each proposal to fit the specific project
requirements, enhancing your chances of being chosen.

1. Create an Account:
– Sign Up: Click on the ‘Sign Up’ button at the top right corner of the homepage.
Choose whether you’re signing up as an employer or a freelancer.
– Fill in Your Details: Enter your information, including your name, email address,
and a secure password. Agree to our Terms of Service and Privacy Policy to
complete the registration process.
– Verify Your Email: Check your email for a verification link. Click it to activate
your account.

2. For Employers – Find Freelancers or Post Projects:
– Navigate to the Marketplace: Browse through categories or use the search bar
to find specific services.
– Post Your Project: Click on ‘Post a Project’ and fill out the necessary
information. Be as detailed as possible to attract the right freelancers.
3. For Freelancers – Offer Your Services:
– Create a Service Listing: Describe the services you offer, set your prices, and
specify delivery times. Make sure to highlight your skills and experience to stand
out.
– Upload Your Best Projects and Portfolio
– Bid on Projects: Browse available projects and submit bids that align with your
expertise. Tailor each proposal to the specific project to increase your chances of
being selected.
Still Need Help?
We’re here to support you every step of the way:
– Help Center: Visit our Help Center for answers to common questions and
troubleshooting tips.
– Customer Support: Contact us via email or live chat for personalized assistance.
Whether you’re hiring or looking for freelance opportunities, Freeded is the place
to connect with global talent and clients. Get started today and experience the
future of freelancing!

Once your profile is set up, you can start searching for projects:
1. Search for Projects
Use the Search Bar: Enter keywords related to your skills or the type of work
you’re looking for. You can also search for specific job titles or project
descriptions.
Filter Results: Use filters to narrow down your search results. You can filter by
categories, project type (fixed price or hourly), budget, client ratings, and more.
Save Searches: Save your search criteria to get notifications about new projects
that match your skills.
2. Review Project Listings
Carefully review the project listings to find ones that match your skills and
interests:
Read the Job Description: Make sure you fully understand the project
requirements and expectations. Look for details about the scope of work,
deliverables, deadlines, and any specific skills required.
Check the Client’s Profile: Look at the client’s hiring history, feedback from other
freelancers, and their payment verification status. This will help you assess the
reliability and professionalism of the client.
Evaluate the Budget: Ensure that the project budget aligns with your rate and the
amount of work required.
3. Submit a Proposal
When you find a project you’re interested in, it’s time to submit a proposal:
Personalize Your Proposal: Write a tailored proposal for each project. Start by
addressing the client by name and mentioning something specific about their
project to show you’ve read the description carefully.
Highlight Your Skills and Experience: Explain why you are the best fit for the
project. Mention relevant skills, experience, and past work that align with the
client’s needs.
Include a Call to Action: End your proposal with a call to action, inviting the client
to contact you for further discussion or to answer any questions they might have.
Attach Relevant Samples: If applicable, attach samples of your work that
demonstrate your ability to complete the project successfully.
4. Follow Up
After submitting your proposal, it’s important to follow up if you don’t hear back
right away:
Send a Follow-Up Message: If you haven’t received a response after a few days,
consider sending a polite follow-up message to express your continued interest in
the project.
Stay Professional: Always maintain a professional tone in your communication.
Being courteous and respectful can leave a positive impression on potential
clients.
5. Communicate Effectively
If a client shows interest in your proposal, be prompt and clear in your
communication:
Respond Quickly: Reply to messages as soon as possible to demonstrate your
enthusiasm and professionalism.
Ask Questions: Don’t hesitate to ask questions if you need more information
about the project. This shows that you’re thorough and serious about delivering
quality work.

At Freeded, we prioritize smooth and timely transactions for both freelancers and
employers. If you encounter any payment-related issues, here’s how you can
resolve them:
1. Payment Not Received
Check the Payment Schedule: Payments can take a few business days to process,
depending on the payment method and location.
Verify Payment Method: Ensure your payment details are correct and up-to-date.
Contact Support: If you still haven’t received your payment, contact our support
team with transaction details for assistance.
2. Incorrect Payment Amount
Review the Agreement: Confirm the agreed-upon amount in your project
agreement or service details.
Check for Fees: Be aware of any applicable service fees or taxes.
Contact the Employer: Discuss any discrepancies directly with the employer.
Reach Out to Support: If unresolved, contact support with relevant details for
further helps.
3. Payment Method Declined
Verify Information: Double-check your payment details in account settings.
Ensure Funds: Confirm there are sufficient funds or that your card is active.
Try Another Method: Use an alternative payment method if necessary.
Contact Your Provider: Check with your bank or payment provider to resolve any
issues.
4. Disputed Payments
Communicate Directly: Try to resolve payment disputes with the other party
through clear communication.
Keep Records: Document all communications and agreements.
Submit a Dispute: If unresolved, file a dispute through Freeded for mediation.
5. Account Suspension Due to Payment Issues
Review Notifications: Check any emails or messages explaining the suspension
reason.
Settle Outstanding Payments: Make sure all dues are cleared.
Contact Support: For further assistance, reach out to our support team.
Need More Help?
Visit the Help Center: Find answers to common questions and detailed guides.
Contact Support: Reach out via email or live chat with detailed information about
your issue.
We’re dedicated to ensuring a seamless payment experience for all our users.
Thank you for using Freeded!

At Freeded, we are committed to creating a secure and trustworthy environment
for both freelancers and employers. We understand that trust is the foundation of
successful collaborations, and we work tirelessly to ensure that all users have a
safe experience on our platform.
1. Secure Transactions
Escrow Payments: We use an escrow system to protect both parties. Employers
fund the project upfront, but freelancers are only paid when the work is
completed to satisfaction. This ensures secure and fair transactions.
Multiple Payment Methods: Freeded supports various secure payment options,
including major credit/debit cards, Bank transfers etc, to provide flexibility and
security for all users.
2. Verified Profiles
Profile Verification: We verify user profiles to ensure that all freelancers and
employers are who they claim to be. This includes identity checks and, for
freelancers, verification of skills and experience.
Badges and Certifications: Freelancers can earn badges and certifications that are
displayed on their profiles, helping employers identify highly qualified
professionals.
3. Transparent Reviews and Ratings
Feedback System: After each project, both freelancers and employers are
encouraged to leave honest feedback. This transparency helps build a reliable
community where users can make informed decisions based on others’
experiences.
Dispute Resolution: In the rare case of disagreements, our dispute resolution
team is available to mediate and help find a fair resolution for both parties.
4. Privacy and Data Protection
Data Encryption: Freeded uses advanced encryption technologies to protect your
personal information and ensure your data is safe from unauthorized access.
Privacy Controls: Users have control over their personal information and can
choose what is shared publicly on their profiles.
5. Safe Communication
In-Platform Messaging: All communications between freelancers and employers
should occur through our secure messaging system. This helps protect users from
potential scams and ensures all correspondence is recorded.
Reporting and Blocking: If you encounter suspicious behavior or feel
uncomfortable with a user, you can report or block them directly through the
platform. Our support team will review the report and take appropriate action.
6. Anti-Fraud Measures
Continuous Monitoring: Our security team continuously monitors activities on the
platform to detect and prevent fraudulent behavior.
Educational Resources: We provide resources and tips on how to identify and
avoid common scams, helping users protect themselves from fraud.
How to Stay Safe on Freeded
Keep Payments on the Platform: Always use Freeded’s payment system. Avoid
making payments outside the platform to protect yourself from fraud.
Verify Information: Before hiring or starting a project, thoroughly review the
other party’s profile, reviews, and ratings.
Trust Your Instincts: If something feels off or too good to be true, trust your
instincts and report it to our support team.
Need Assistance?
Our dedicated support team is here to help with any trust and safety concerns:
Help Center: Visit our Help Center for more information on how to stay safe on
Freeded.
Contact Support: Reach out via email or live chat if you have any questions or
need to report an issue.
At Freeded, your safety is our priority. We are continuously working to improve
our platform and ensure a secure, positive experience for all users.

Freeded Apps – Coming Soon!
We’re excited to announce that the Freeded mobile app is currently under
development. Our upcoming app will bring the power of Freeded’s freelancing
platform directly to your mobile devices, making it easier than ever to manage
your projects and connect with freelancers on the go.
What to Expect
– Manage Projects Anywhere: Seamlessly handle your projects from your
smartphone or tablet, no matter where you are.
– Real-Time Notifications: Stay updated with instant alerts for messages, project
updates, and more.
– Enhanced Communication: Enjoy streamlined messaging and notifications to
keep your collaborations smooth and efficient.
Key Features in Development:
– User-Friendly Interface: A clean, intuitive design that makes managing projects
and communications simple.
– Secure Transactions: Easy and secure handling of payments and financial
transactions.
– Offline Access: Access your projects and messages even when you’re offline.
Stay Informed:
We’re working hard to bring you a top-notch mobile experience. To keep up with
our progress and be the first to know when the app is available:
– Subscribe for Updates: Sign up for our newsletter to receive the latest news and
updates about the app’s launch.
– Follow Us on Social Media: Stay connected through our [social media
channels](#) for real-time announcements and sneak peeks.
Thank You for Your Patience!
Need Help?
Our support team is here to assist you with any questions or issues:
– Help Center: Access our Help Center directly from the app for FAQs and user
guides.
– Contact Support: Reach out to our support team for quick assistance.